We are seeking for a dynamic General Manager to lead and accelerate the growth of a Freight Forwarding business in Bangkok, Thailand. This is a pivotal leadership role with full P&L responsibility, overseeing Freight Products and Dangerous Goods.
The General Manager will have end-to-end oversight of Sales, Procurement, Customer Service, Documentation, and Equipment Management, driving both commercial success and operational excellence. Accountable for delivering profitability in line with agreed budgets, the GM will lead by example, contributing individually while empowering the commercial team to achieve growth in new customer acquisition, sales revenue, margins, and volume targets. Success will be achieved through the promotion of value-added solutions that address customers’ unique supply chain challenges.
Key Responsibilities
Leadership & Strategy: Define and execute commercial strategies aligned with regional objectives. Lead both sales and operational teams while driving efficiency improvements across the division.
Business Development: Acquire new customers, develop tailored logistics solutions, and secure tender opportunities with both local and multinational clients.
Sales Management: Drive sales performance through clear targets and KPIs, oversee key account management, and ensure robust forecasting, reporting, and CRM discipline.
Operations & Procurement: Partner with procurement teams to deliver competitive solutions, manage receivables to minimize financial risk, and ensure seamless onboarding of new business.
People Leadership: Inspire, coach, and develop a team of around 10 direct reports, fostering a culture of accountability, high performance, and customer excellence.
Requirements
– Strong background in P&L ownership, credit processes, sales and account management within the freight forwarding sector.
– Hands-on experience across ocean freight, airfreight, and customs brokerage; exposure to warehousing and fulfillment is a plus.
– Familiarity with chemical logistics and tank container operations strongly advantageous.
– Excellent communication, presentation, and negotiation skills.
– Self-motivated, resourceful, and results-driven leader with flexibility to travel nationally and internationally.