Technical Service Manager – Medical Devices (BH-1901)


  • Carry out routine maintenance, emergency repairs, installations and operation training as well as general support in a professional, prompt and efficient manner to ensure total customer satisfaction.
  • Respond effectively and professionally to all customer requests for service and support (telephone and e-mail).
  • Provide customers and head office with a clear and accurate service report for all work carried out.
  • Maintain and replenish personal stock of service parts & toots
  • Expected to work with the Sales/Specialist Team to develop both sales and service businesses in the territory.
  • Ensure an effective liaison with other departments (sales, marketing, logistics, engineering and production) to ensure a high level of communication and co-operation for all aspects of customer and product support.
  • Inform Product/Sales Manager of all customer complaints and escalations, and follow-up till each logged case is completed.
  • Take the initiative to continually enhance and develop knowledge and understanding of the complete product range.
  • Provide a high level of service and technical advice for customers and internal staff.


  • Experience of maintaining diagnostics/medical and/or radiology instruments in a similar or related
  • Self-motivation, self-disciplined and the ability to work with minimal supervision
  • Quick to learn new skills
  • Good practical skills and a methodical approach to resolving problems
  • Ability to work under pressure against tight deadlines
  • Good communication and interpersonal skills
  • Good understanding of Health and Safety
  • Language skills: Thai and English 
  • Possess a valid vehicle license
  • Willingness to travel within country on short notices

Thailand : Bangkok

Job type:



840,000 - 840,000 THB per annum



posted date:

July 20, 2023

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